PRIVACY POLICY

At OLD OWL, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [oldowl.in] (the “Site”) and make a purchase. By using our Site, you consent to the practices described in this policy.

Information We Collect

We collect the following types of information when you visit our Site:

Personal Information

When you place an order or create an account, we may collect the following personal details:

Name
Email address
Shipping address
Billing address
Phone number
Payment information (such as credit/debit card details)

Non-Personal Information

We may also collect certain non-personal information such as:

Browser type and version
Device type and operating system
IP address
Time and date of visit
Pages visited on our Site

This information helps us improve our website and customer experience.

How We Use Your Information

We use the personal information you provide for the following purposes:

To process and fulfill your orders
To provide customer support and respond to inquiries
To send order confirmations, shipping updates, and promotional emails (if you opt-in)
To personalize your shopping experience
To comply with legal obligations or resolve disputes

How We Protect Your Information

We use a variety of security measures to protect your personal information, including encryption (SSL technology) and secure payment gateways.
Your payment details are never stored on our servers — transactions are processed by [trusted payment providers like Razorpay, Phonepe, etc.].

Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted third-party service providers who help us operate our business, such as:

Payment processing companies
Delivery service providers
Marketing platforms
IT service providers

These third parties are obligated to keep your data confidential and secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our Site. These help us:

Remember your preferences
Analyze web traffic
Customize content and ads

You can disable cookies in your browser settings, but doing so may affect your ability to use certain features of the Site.

Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Correct or update your information
Request the deletion of your data (subject to applicable legal obligations)
Opt out of marketing emails at any time by clicking "unsubscribe" or contacting us directly at [support@oldowl.in].

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these third-party sites. We encourage you to read the privacy policies of any external sites you visit.

Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under the age of 18 has provided us with personal information, we will delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. Please review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 Email: [support@oldowl.in]
📞 Phone: [+91-8329970286]
🏢 Address: [Shop G-6, Green Park, Near Purshuram Chowk, Nandurbar, Maharashtra, India]